Our services
Offers, activities, relaxation & enjoyment
The personalised service you deserve
Reception is the first point of contact for your questions and requests – and you are in good hands here. Our reception staff are committed to looking after you professionally, warmly and discreetly at all times. Do you have any special requests? Anything is possible. We are happy to take care of flower orders, event tickets, errands, organising excursions and much more. We are satisfied when you are, and that comes from the heart.
Weekly body & mind programme
- Guided hikes (for a fee)
- Daily exercise and relaxation programme “Body & Mind”: Yoga, Qigong, Pilates, meditation and much more in the sun-drenched exercise room (for a fee)
- Acquagym & sauna infusion (free of charge)
- Fitness room with cardio equipment from Technogym
- Nordic walking and hiking poles and rucksacks to borrow
- Hiking maps and hiking tips available at reception at any time
Bike holiday
- Guided e-bike tours (e-bike hire for a fee)
- Free hire of high-quality mountain and city bikes, cycle helmets and locks
- Lockable bike room
- Charging facilities for your e-bike
- Tour tips at the reception
- Cycle paths on site
Electric car service - Green mobility
- Charging infrastructure for electric cars
- 24H charging station
- For any model and make of car
- Also for plug-in hybrid models
- Flat rate per day
- Flexible plugging in and unplugging with the charging card provided
- Automatic extension of the charging card
- Possibility to wash the car in the garage
For your child
- Cot, changing mat and kettle for your room
- Child’s high chair at your restaurant table
- Pushchair and baby monitor hire
- Board and card games for the whole family
For your four-legged friend
We would like to point out that we only allow dogs without exception from the age of 2 years in certain rooms and after consultation/registration with us. IMPORTANT: According to EU law, carrying and showing a dog licence is mandatory in Italy. Thank you for showing your dog’s ID at check-in for the official registration. Further information here).
For your dog (from 2 years) we charge Euro 30,00 per day & per dog without food.
We are happy to provide a comfortable dog cushion in your room where your dog can wait for you during your stay in the restaurant, Golden – SPA, roof terrace, sunbathing area/pool.
Dogs are allowed in the following areas:
- In the romantic inner courtyard
- On the pool terrace
- In the entire bar area
- Nice walking trails start directly from the hotel in beautiful parks and meadows
- Your dog is also welcome to take part in guided walks
Classic car experiences
- Hire our own vintage car for a personalised panoramic drive
- Executed roadbooks with detailed route description
- Oldtimer living room for enthusiasts & connoisseurs
- Well-equipped tool room
Diverse hotel landscape
- Blooming and fragrant garden oasis with many favourite places to enjoy
- Picturesque, romantic inner courtyard to switch off
- Hotel library with books and magazines
- Dreamy, sunny roof terrace with panoramic views
- Old-timer aperitif to get to know the Gufler family (twice a week)
- Up to 40 “good spirits” who take care of your holiday happiness
- Relaxed parking in our two-storey underground car park
Rooms to feel good in
- Welcome with a glass of Prosecco
- A relaxed arrival and departure with luggage and parking service
- Wellness basket for the spa and pool area with pool towels, bathrobes and flip-flops
- “In-house honey products”, the high-quality cosmetic products for your own private wellness
- Bed linen for allergy sufferers on request
- Linen change every 4 days, daily on request
- Sleeping equipment: pillow menu and tips for healthy sleep
- Air conditioning, room safe and free WiFi
- Plantschi: Our house mascot welcomes you to your hotel room and accompanies you through your dreams and finally home.
Wellness and relaxation
- Heated sports pool in the garden
- Garden area with sun loungers and umbrellas
- Indoor pool with salt water and whirlpool
- Whirlpool on the roof terrace with sun loungers
- Dreamy fireplace relaxation room
- Juice and tea corner in the Golden SPA and indoor pool area
Sauna and infusions
- Finnish sauna, textile sauna
- Vapour bath
- Infrared cabin
- Diving pool
- Sauna relaxation room with “Siesta Nature” wellness loungers
- Sauna kilts for hire
Food and drink
- Varied breakfast buffet with a focus on sustainability & regionality
- Morning coffee service to your room on request
- Fruit selection for “vitamin refuelling”
- Lunch à la carte selection
- Choice of gluten-free & lactose-free dishes every day
- Vegetarian & vegan dishes available daily
- Allergies and intolerances can be specified for consideration
- Professional wine advice from our sommelier in the evening
Indulgence
- Wine cellar tour & sale in Gufler’s Vinothek
- Competent advice on choosing from the largest whisky menu in South Tyrol with over 350 whisky specialities
- Over 60 gin and rum specialities
- Exciting rum and whisky tastings at the hotel bar in the evening
- Exclusive selection of cigars in the cigar lounges
- Classic car aperitif to get to know the Gufler family in the iconic classic car garage
- Every last Saturday of the month, a cosy cigar round in the Gentlemen’s Club for everyone
